FAQ
My package expired. What do I do?
All of our packages have a set expiration from date of purchase that is shown on your receipt from Mindbody. There are no extensions. If you were unable to use your classes due to illness such as covid or injury we can apply a $50 extension fee for an additional 1 month (30 day) extension on your package.
+ Can I attend class during pregnancy?
Clients may take the signature MOD Barre class while pregnant. A written consent from your doctor is required before taking class. We suggest that you arrive 15 minutes early to discuss your pregnancy with the instructor, who will help design appropriate modifications. MOD Burn (our high intensity cardio class) is not permitted for pregnant clients.
+ What if I have injuries?
Consult with your doctor before taking any class with an injury. MOD Fitness classes can be modified for injured students. Please speak with your instructor about your injury before class begins and note any health concerns on your waiver.
+ Who can take MOD Fitness classes?
Clients must be at least 18 years of age. Our workouts can be tailered to all ages and fitness abilities.
+ How do I know what level class to take?
While classes are available to all clients, we recommend starting with MOD Barre.
+ How often do I need to take class to see results?
Depending on your fitness goals, we recommend attending class at least 3 times per week and incorporating a combination of both our strength and cardio classes.
+ What should I wear?
Wear workout clothing, grip socks and bring water. Water and grip socks can be purchased at the studio.
+ Where do I park?
South Lamar: Free parking is available in the parking garage at 2010 S. Lamar. Enter off of Mary/Hether Street.
Burnet: Parking is limited in the back lot. Free street parking is available around Ramsey park. Park on Burnet Road and Rosedale Avenue and walk one block to the studio. Entrance is in back of the studio.
+ Do you have locker rooms and showers?
We have bathrooms and changing areas to change. Beauty products are provided to freshen-up after class.
+ How do I create an account?
Go to Mindbody to create an account and purchase classes.
+ What is your late cancel and no-show policy?
We require clients to cancel at least 2 hours prior to class without penalty. Cancellations must be made online through MindBody. Late cancels will be charged $10.00 for unlimited membership packages, $15 for no-shows OR deducted 1 class from class packages. The fee will be automatically charged to your credit card on file. If you do not have a credit card on file your Mindbody account will be debited the late cancel or no-show fee and you will be asked to reconcile on your next login to Mindbody or in-studio visit.
+ What if the class I want to sign up for is waitlisted?
If class is full, join the waitlist. As clients cancel you will automatically be added to the class and notified by email. Reply to the email and confirm your space in class. If you cannot make it to class, login to Mindbody and cancel. Make sure you are subscribed to email notifications and check back often check your spot on the waitlist.
+ This is my first time to MOD. Do you have any specials?
We offer new clients a $89 month of unlimited classes.
+ Do you have student discounts?
Yes. We offer 10% off select packages. Email mod@modfitness.com with your student ID.
+ How do I purchase a gift card and redeem?
Purchase: You can purchase gift cards online through Mindbody and have them delivered directly to your friends and family via email. Giftcards can also be purchased in studio. Email mod@modfitness.com to coordinate pick-up.
Redeem: Create an account on Mindbody. At checkout, enter the giftcard ID and the dollar amount will be deducted from your shopping cart. Email mod@modfitness.com with questions.
*Link to minbody to purchase